It Boutique Hotel | Adults-Only Downtown Stay from $52

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It Boutique Hotel & Restaurant Playa del Carmen Exterior photo

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Key details

Hotel Overview

Calle 44 Norte Con 1Ra Avenida Norte Entre, Entre Calle 42 Y 44 Col. Zazil Ha, Playa del Carmen, 77720

Near the beach

Great

8.4

8.3

/10

3.0

Loved by It Boutique Hotel & Restaurant guests

Helpful staff

Quiet location

Tasty breakfast

Stylish hotel

Great restaurants

"You get passes for a beach club ( no fee for the beds but a 300 or 500 pesos minimum spend) and they provide you with towels downstairs."

Daan from Netherlands

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"Amazing service, beautiful property, 2 roof top pools."

Idan from Israel

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"The property was located a block away from 5th ave but was far enough to be away from the noise of it all."

Mairead

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4-star intimate retreat with Caribbean views

Rooms

IT Boutique Hotel offers 24 meticulously designed rooms catering to sophisticated travelers. Room types include Deluxe, Deluxe Plus, Premium, and Suite, each equipped with a King size bed, Smart TV, and private bathroom with rain shower. The Suite provides additional amenities such as a mini-fridge, Nespresso machine, and a personalized welcome letter.

Location

Positioned just a few meters from Playa del Carmen's only Blue Flag certified beach, IT Boutique Hotel allows guests to enjoy a clean and safe waterfront experience. The hotel is also steps away from Fifth Avenue, placing visitors near some of the area's best shopping and dining options. Its prime location ensures convenient access while maintaining a serene atmosphere.

Dining

The hotel's IT Restaurant serves an international breakfast infused with local Mexican flavors, providing an inspiring start to the day. For evening meals, IT Rooftop Restaurant & Bar offers a sophisticated dinner menu alongside mixology options, all with stunning views of the Caribbean Sea. The rooftop terrace is suitable for private events and romantic dinners.

Wellness

IT Boutique Hotel boasts a private spa available directly in the rooms, allowing guests to maximize relaxation during their stay. Spa services include massages that can be conducted in guests' rooms or on the terrace during sunrise and sunset. Wellness amenities aim to transform the hotel into a sanctuary of peace.

Amenities

The hotel's rooftop features an infinity pool that offers breathtaking views of the Caribbean Sea, a standout feature that enhances the guest experience. A fire pit area on the terrace creates an inviting space for evening relaxation. Personalized services are provided throughout the hotel, contributing to a unique retreat atmosphere.

Highlights

Location: Steps from Blue Flag certified beach

Wellness: Private spa in your room

Dining: IT Rooftop Restaurant & Bar

Amenities: Rooftop with infinity pool

Must-do experiences

Savor fish tacos at El Fogón for a local culinary delight.
Visit the stunning Tulum Ruins, just a short drive away.
Explore the vibrant Mercado 28 for unique souvenirs and crafts.
Discover hidden cenotes like Cenote Dos Ojos for swimming fun.
Enjoy live music at La Vaquita for a lively night out.

Choose Your Room

Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.

Superior Apartment
2 persons
75 sq. feet
1 King-size bed
Coffee machine
Shower
room details
Two-Bedroom Superior Apartment
2 persons
110 sq. feet
2 King Size Beds
Coffee machine
Shower
room details
Premium Quadruple Room
2 persons
36 sq. feet
2 King Size Beds
Air conditioning
Balcony
room details

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Check-in/ Check-out

Amenities

Thoughtful hotel amenities for a comfortable stay

Facilities: Great

8.2/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Adults only
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Yoga class

Guest Parking

Dryer

Services

Room service
Housekeeping
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar

Business

Business centre

Spa & Leisure

Infinity pool
Rooftop pool
Sun terrace
Spa & wellness centre
Back massage
Head massage
Full body massage

Room features

Air conditioning
Mini-bar
Terrace

Bathroom

Free toiletries

Self-catering

Dryer

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

Experience a delightful array of onsite dining options at It Boutique Hotel & Restaurant, where Mexican flavors take center stage. Indulge in thoughtfully prepared dishes in warm, inviting settings ideal for families and couples alike, ensuring every guest finds a taste of home while savoring the essence of authenticity.

IT Restaurant
Mexican
Ambiance
Family-friendly and traditional, this restaurant offers a warm and welcoming atmosphere perfect for both hearty family breakfasts and intimate romantic meals.
Key Offerings
Start the day with a cooked-to-order breakfast featuring traditional Mexican dishes. Options cater to vegetarian preferences, allowing every guest to indulge in the local culinary scene.
Reservation
No
Open daily from 8:00 AM to 11:30 AM.
Restaurante Guilty
Mexican and International
Ambiance
Modern and lively, this dining venue blends contemporary design with a cozy atmosphere, making it a perfect spot for casual dining or celebratory gatherings.
Key Offerings
Experience a new concept in cuisine with signature 'platillos' that showcase the best of Mexican flavors with an international twist, designed to delight every palate at any hour.
Reservation
Yes
Hours vary.

Location

Calle 44 Norte Con 1Ra Avenida Norte Entre, Entre Calle 42 Y 44 Col. Zazil Ha, Playa del Carmen, 77720

Explore Playa del Carmen

Local Highlights

Playa Xaman-Ha

10 minutes walking

A stunning beach featuring soft sands and clear waters, perfect for sunbathing and swimming.

3D Museum of Wonders

13 minutes walking

An interactive art museum with 3D optical illusions. Great for photos and family fun!

Quinta Avenida

18 minutes walking

The bustling 5th Avenue offers shopping, dining, and vibrant street life right in the heart of Playa.

Nuestra Senora del Carmen Catholic Church

13 minutes walking

A beautiful church with stunning architecture, often featuring cultural events and local gatherings.

Cenote Misterio Maya

5 minutes drive

A serene cenote perfect for swimming, with rental services nearby. Ideal for relaxation.

Martina Beach Club

5 minutes walking

Popular beach club offering water sports and sun loungers, perfect for thrill-seekers and families alike.

It Ganesha

2 minutes walking

An inviting Indian restaurant known for its flavorful dishes and cozy ambiance. Great for vegetarians.

El Zorro Plateado

2 minutes walking

A vibrant spot for local Mexican dishes. Famous for its tacos and casual atmosphere; no reservations needed.

Coco Bongo

13 minutes walking

A lively venue renowned for its spectacular shows and nightlife, suitable for an electrifying night out.

La Galeria de Playa Art Gallery

10 minutes walking

An art gallery showcasing local artists. A calm spot for art lovers and families interested in culture.

Transportation Tips

City Centre
Playa del Carmen 16 min · 4300 ft
Airports
Aeropuerto de Playa del Carmen (PCM) 33 min · 1.7 mi
Cozumel (CZM) 54 min · 22.2 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

You can start your day with a full breakfast, which costs USD 15.0 per person.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Number of floors:

Number of rooms:

Former name

it hotel & residences

Guest Reviews & Ratings

What Guests Are Saying?

Review score

Based on 174 verified reviews

8.5 /10

Great

85 %

Recommend

Breakfast

8.0/10

Cleanliness

8.7/10

Comfort

8.8/10

Facilities

8.2/10

Free WiFi

7.9/10

Location

9.0/10

Paid Wi-Fi

7.5/10

Staff

9.1/10

Value for money

8.5/10

Pros

Good location

Rooftop pools

Tasty breakfast

Friendly staff

Cons

Dirty room

Loud music

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Questions of the users

About It Boutique Hotel & Restaurant

Can you confirm if the room includes a balcony?

12 November 2024

Yes, the room does come with a balcony.

Is airport transportation available and what are the costs?

21 December 2024

Private transportation is offered for an additional fee. The cost from the airport to the hotel is $1,400 pesos (MXN) for up to four people, round trip is $2,400 pesos (MXN).

Are there rooms equipped with kitchen facilities?

19 January 2025

The hotel offers regular rooms and suites, but there are no kitchen-equipped rooms available.

Is there complimentary parking available?

03 February 2025

Yes, free parking is available but is subject to availability.

Can two queen-size beds be requested for rooms?

10 March 2025

Yes, there are premium rooms available with two queen-size beds, though they are subject to availability.

Is the Wi-Fi reliable for work purposes?

26 March 2025

Yes, high-speed Wi-Fi is available, making it suitable for work. Some premium category rooms include desks, although they're not guaranteed at booking.

Is there an alternative to Kool Beach Club since it's closed?

13 April 2025

Entry to Martina's Beach Club is provided, which is an amazing alternative for guests.

Are emotional support dogs allowed at the hotel?

15 May 2025

Unfortunately, the hotel is not pet-friendly, including emotional support animals.

Is there a safe and minibar facility in the rooms?

04 June 2025

Premium suites are equipped with a minibar and a safe deposit box for guests' convenience.